Trading made simple

Client

Client

Hourglass Trading

Industry

Industry

Fintech

Delieverables

Delieverables

Website Mobile App Design System

What I did

What I did

Art Direction Product Design Interaction Design

Role

Role

Lead Product Designer

Year

Year

2023

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Intro


I was hired to design a greenfield global financial ecosystem that incorporates a variety of innovative features: a trading platform, a proprietary trading engine, and a peer-to-peer payments system. I was primarily responsible for the discovery and implementation of the trading platform, aiming to enrich the overall user experience and increase both engagement and retention rates.


Given the greenfield nature of the project and the strict regulatory banking requirements, I conducted extensive research on limitations and technological opportunities. The goal was to ensure the platform received full approval from national entities while adhering to global AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.

Challenges


The main challenges we faced were:


  • Data Visualization: Dealing with high-volume, real-time data that required effective and intuitive visual representations.

  • Security & Compliance: Navigating the complexities of designing a platform that adheres to stringent KYC verification and other financial regulations.

  • Complex User Interfaces: The difficulty for novice users to navigate platforms effectively.

  • Limited Customisation: Advanced traders often seek highly customisable platforms.


Solution

The resulting platform was a resounding success:


  • User Engagement: Significantly increased due to a well-designed interface and intuitive tools.

  • Regulatory Compliance: Successfully met all AML & KYC regulations and received necessary approvals.

  • Cross-Platform Experience: The responsive web dashboard and mobile app allowed users to manage their finances on the go, tapping into a growing mobile user base.


Working closely with fintech SMEs and cross-functional teams, we developed the trading platform, incorporating advanced tools, real-time insights, and customisable actions. The proprietary trading engine was designed to integrate seamlessly with databases, payment gateways, and the financial architecture.


The greenfield global financial ecosystem I designed successfully addressed both the technical and regulatory challenges. The platform not only enhanced user engagement but also set the standard for compliance and cross-platform usability in financial trading applications.

+66.2%

Uplift in user registration

+11.5%

Uplift in user retention

24.6%

Repeted trade orders

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