Global property news
on the move

Client

Client

Knight Frank

Industry

Industry

Real Estate

Delieverables

Delieverables

iOS App

What I did

What I did

UX Design UI Design Interaction Design

Role

Role

Senior UX Designer

Year

Year

2020

GCM App main image
GCM App main image
GCM App main image

Intro


Global Capital Markets Group is a leading player in high-profile international property transactions. The group collaborates with a diverse set of clients including institutional investors, private equity firms, family offices, sovereign wealth funds, and real estate companies. To facilitate their journey toward becoming a more collaborative team, I was tasked with designing a mobile app aimed at enhancing knowledge sharing, establishing meaningful relationships, and increasing revenue streams.

Challenges and Objectives


The primary challenges included:


  • Limited Collaboration: The team's knowledge and insights were often siloed, leading to missed opportunities.

  • Inefficient Communication: There was no centralized platform for real-time updates and sharing of critical market information.

  • Revenue Growth: The group aimed to expand their revenue streams through more effective collaboration and information sharing.


Primary objectives were:

  • Develop an intuitive mobile application to foster collaboration

  • Create a real-time platform for sharing market insights

  • Facilitate the establishment of meaningful relationships among team members and clients

  • Contribute to the revenue growth through effective knowledge sharing

Outcome & Impact


The new mobile app was well-received by the team and clients alike:


  • Enhanced Collaboration: Team members found it easier to share information, leading to more cohesive decision-making.

  • Improved Communication: The app served as a real-time platform for updates, reducing email clutter and streamlining conversations.

  • Revenue Growth: The collaborative environment facilitated by the app contributed to new business opportunities and an uptick in revenue streams.


The mobile app was a pivotal part of Global Capital Markets Group's digital transformation journey. The tool not only enhanced internal collaboration but also established a foundation for more meaningful relationships with clients. Its success in achieving these objectives had a positive impact on revenue growth, solidifying the app's role as an indispensable asset for the group.


Website link

100%

Team adoption percentage

-70%

Decreased use of third-party IM apps (WhatsApp, Slack)

$25M

Value of leads generated through sharing knowledge and contacts

Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text
Here comes the alt text